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CLIENT PORTAL

GENERAL INFO


  • Where is your Exton Studio located?

    The-Back.Space | Chiropractic Studio is located in Eagleview Town Center in Exton, PA. Our address is 678 Wharton Blvd. Exton, PA 19341.Side note: There is the SAME address in Downingtown, PA but that is NOT us. Please make sure to enter the correct city. 

  • Where is your Philadelphia Studio located?

    Our first of many (future) Studio locations is at the start of Antique Row and the Gayborhood in Center City. The address is 1134 Pine St. Philadelphia, PA. The closest cross-street is 12th Street.

  • Where do I park?

    Parking at our Exton Studio is super easy and directly in front, on the street. 
    Parking at our Antique Row Studio is a bit more tricky. If you can find parking on the street, then that is best and you get two hours for FREE. Otherwise the paid lot above ACME on South/11th (Free if you spend $10 at ACME) is the closest option.

  • What are your Hours of Operation?

    Eagleview Town Center StudioMonday - Friday | 8AM-8PM*Saturday - Sunday | 9AM-7PM*
    Antique Row StudioMonday - Friday | 10AM-7PM*Saturday - Sunday | COMING SOON!
    *Our Studio Hours are subject to change. Please make sure to double-check our APP to confirm that we are open.

  • How can I Book an Appointment for a Chiropractic Session?

    Whether you are a NEW CLIENT or an ESTABLISHED CLIENT, the easiest way to Book an Appointment is from our APP or from our Website in the Client Portal. You can also use this LINK!

  • How do I Reschedule an Appointment for a Chiropractic Session?

    Whether you are a NEW CLIENT or an ESTABLISHED CLIENT, the easiest way to Reschedule an Appointment is from our APP or from our Website in our Client Portal. You can also use this LINK!

  • What payment methods do you accept?

    We accept ALL Major Credit, Debit Cards, Venmo, and CASH. We do not accept checks, or PayPal at this time.

  • Do you take my Insurance?

    Short answer, No. We DO NOT accept insurance of any kind or third-party payment (ie, PPO/HMO/Medicare/Medicaid/Personal Injury/Worker's Comp). You are financially responsible for the services we offer and all charges are required to be paid ASAP or on the date of service.

  • Will I be charged if I miss my appointment, reschedule last minute, or cancel within 24-hours of my appointment time?

    To preserve the integrity of our schedule, we will charge you $45 if you do any of the above. We are a small business and appreciate your understanding and respect. 

  • Can I Pay With my FSA/HSA Card?

    YES! We have many Clients who do use their FSA/HSA Cards to pay for their services, but please refer to your company's policy to ensure that you will be able to, first. 

  • Do you work with kids?

    We absolutely do! Kids do GREAT under Chiropractic Care. We require that a parent/guardian/adult be present or on a live FaceTime/Zoom Call throughout the entire Chiropractic Session.

  • Do you 'Treat' or Work With my Condition/Injury?

    Chiropractic Care helps millions deal with a variety of different health concerns directly and indirectly. If you are experiencing something that is related to Subluxation, then you should notice a mild-moderate improvement each time we have the privilege of working with you. If you are not noticing any improvement in approximately three Sessions with us, please let us know as we will likely need to refer you to another healthcare professional for a second opinion.

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FAQ

On this page, you will find answers to the most popular questions of our patients answered both by the American Chiropractic Association and Dr. Beau. Looking for more info? Just send us a request,via the patient portal or visit: www.handsdownbetter.org for more information. 

  • How much Chiropractic Care will I need?

    The amount of Chiropractic Care you "need" will depend on a few factors: Age, Health, Activity, Stress, Ergonomics, Previous Health Issues/Concerns, and Flexibility. We will ALWAYS customize the Care we provide to the needs of the individual and empower each person with the tools they need to know what to expect at a Chiropractic Session and what are the likely outcomes to expect.

  • Once I start Chiropractic Care will I ALWAYS have to go to the Chiropractor?

    You will begin feeling an improvement in how you feel and how you move pretty quickly after starting Chiropractic Care. You will likely prefer the way you feel when your nervous system is communicating more coherently and when your body is moving with less tension and restriction. That usually means people willingly and gladly will continue care as a part of their self-care. Just like exercise, hair care, nutrition, and stretching.... it works if you work it!

  • How long does it take to notice a change to how I feel when starting Chiropractic Care?

    One of the great things about Chiropractic Care is that the results are typically pretty instant. We usually expect our Clients to notice an improvement of about 10%-30% to how they move and feel per session.

  • What if I don't want the Chiropractor to "Crack" my Joints?

    We will ALWAYS honor requests our Clients make. We are happy to use non-force techniques, Chiropractic Adjusting Instruments (Activator/DropTable/Arthrostim), or Mobilization if we think that our Client's bodies are better suited for less forceful techniques.

  • Am I too (thin, overweight, big, young, old, tall, short, scared, modest) to receive Chiropractic Care?

    We adjust people of all shapes, sizes, ages, or phases of life. We will always cater to YOUR needs and help you get the results that you deserve! Our procedures will be tailored to your body's size/shape/age/health/energy. We make a huge point to explain our procedures in detail and will only perform the ones that you feel 110% connected to! We will never make you feel bad if you don't want us to adjust you in the way that we propose.. we can figure it out as a team!

  • How long is a Chiropractic Session?

    Each Chiropractic Session is approximately 15-mins. long from start to finish. When you arrive, we will check in to make sure that you are getting the results that you deserve, or if we need to explore a different approach. We will work with you for about 7-10min and then you will get to enjoy some of the amenities in our Space Lounge for about 7-10min. We will start on time and get right to work. We don't like waiting and don't want our Clients to have to wait either!

  • How is a Chiropractic Adjustment performed? 

    A chiropractic adjustment or manipulation is a manual procedure that utilizes the highly refined skills developed during the doctor of chiropractic’s intensive years of chiropractic education. The chiropractic physician typically uses his or her hands—or an instrument—to manipulate the joints of the body, particularly the spine, in order to restore or enhance joint function. This often helps resolve joint inflammation and reduces the patient’s pain. Chiropractic manipulation is a highly controlled procedure that rarely causes discomfort. The chiropractor adapts the procedure to meet the specific needs of each patient. Patients often note positive changes in their symptoms immediately following treatment.

  • Why is there a "popping" sound when a joint is Adjusted?

    Adjustment (or manipulation) of a joint may result in the release of a gas bubble between the joints, which makes a popping sound. The same thing occurs when you “crack” your knuckles. The noise is caused by the change of pressure within the joint, which results in gas bubbles being released. There is usually minimal if any, discomfort involved.

  • Is there any research supporting Chiropractic?

    A growing list of research studies and reviews demonstrate that the services provided by chiropractic physicians are both safe and effective. The evidence strongly supports the natural, whole-body, and cost-effective approach of chiropractic care for a variety of conditions. To read excerpts from relevant studies, visit www.HandsDownBetter.org/research.

  • What type of schooling do Chiropractors receive?

    Doctors of Chiropractic—who are licensed to practice in all 50 states, the District of Columbia, and in many nations around the world—undergo a rigorous education in healing sciences, similar to that of medical doctors. Because of the hands-on nature of chiropractic, and the intricate adjusting techniques, a significant portion of time is spent in clinical training. The course of study is approved by an accrediting agency that is fully recognized by the U.S. Department of Education. This has been the case for more than 25 years. Before they are allowed to practice, doctors of chiropractic must also pass national board examinations and become state-licensed.This extensive education prepares doctors of chiropractic to diagnose health care problems, treat the problems when they are within their scope of practice, and refer patients to other health care practitioners when appropriate. To learn more about how chiropractic education compares to medical education, visit www.HandsDownBetter.org/ About-Chiropractic/Certification and-Licensure. 

  • Are the services provided by Doctors of Chiropractic safe?

    Chiropractic is widely recognized as one of the safest drug-free, non-invasive therapies available for the treatment of neuromusculoskeletal complaints. Although chiropractic has an excellent safety record, no health treatment is completely free of potential adverse effects. The risks associated with chiropractic, however, are very small. Many patients feel immediate relief following chiropractic treatment, but some may experience mild soreness or aching, just as they do after some forms of exercise. Current literature shows that minor discomfort or soreness following spinal manipulation typically fades within 24 hours. Learn more at www.HandsDownBetter.org.

  • Can I receive Chiropractic Care even if I do not have a condition or pain symptoms?

    Yes! We do not offer to treat any disease or condition other than joint dysfunctions associated with the spine and extremities. Our services are limited to the reparative/preventative effects of routine care by improving joint mobility and function in the spine and extremities. Many elect to go to the chiropractor regularly for maintenance and prevention. This is the style of care we offer.If you are experiencing symptoms or a condition that the doctor unable to treat, he will refer you to the appropriate healthcare professional.

  • Are my services at The-Back.Space covered by my insurance, my worker's comp claim, or by Medicare?

    Dr. Beau, the Crew nor The-Back.Space is NOT enrolled with any insurance companies (Medicare, or private) as a participating provider. As such, we do not accept or bill insurance, Medicare, and/or any third-party carrier for payment. Also, as our office is a Wellness Practice, it is likely that your insurance will not cover Elective, or Maintenance Chiropractic Care which is specifically the services we offer.
    We DO NOT bill Medicare. We will have to help you find an office that does. If you do have and use Medicare as insurance, we will not be able to provide Chiropractic Care services for you at The-Back.Space.

  • What is the easiest way to Book a Session, or get in contact with The-Back.Space?

    The easiest way to book a session, check our schedule, communicate regarding your Chiropractic Care, read about awesome health tips, get great discounts from local businesses, if from our APP. If you don't have it, please download it, and don't forget to enable your notifications so we can bug you with things like reminders for good posture, stretching, schedule updates, etc!